Returns & Exchange

We at Pigeon Pakistan aim to facilitate all our clients if they wish to exchange or return their purchased articles, within 7-8 days from the date of purchase or parcel received under following terms:

• Pigeon Pakistan will not exchange any used products and without order confirmation e-mail / screen shot.

• The customer has to send the products to Pigeon Pakistan head office to get it exchanged or return.

• Pigeon Pakistan hold the rights to decline exchange request based on physical inspection

• Products purchased on a discount or sale are not qualified for an exchange

• We offer free pick up services for items in case the wrong product being dispatched to customers or those have defects.