Frequently Asked Questions

Yes. Pigeon manual and electric breast pumps are engineered with soft silicone cups and adjustable suction modes to mimic a baby’s natural suckling pattern. They are 100% BPA and BPS-free, ensuring complete safety for your milk.

To maintain hygiene and prevent skin irritation, breast pads should be changed every 3 to 4 hours, or immediately when they feel wet.

No. Pigeon Nipple Care Cream is formulated with 100% natural, medical-grade Lanolin. It is completely safe for infants, so you do not need to wipe it off before breastfeeding.

Developed through over 50 years of extensive infant feeding research, the SofTouch™ nipple matches the stretchiness and flexibility of a mother’s breast. This minimizes nipple confusion, making it easy to combine breast and bottle feeding.

Glass: Ideal for newborns at home; highly durable, hygienic, and easy to sterilize.

PPSU (Medical Grade Plastic): Lightweight, shatterproof, and heat-resistant up to 180°C—perfect for travel and daily use.

You can sterilize them using a Pigeon Steam Sterilizer, boiling them in water for 5 minutes, or using Pigeon Liquid Cleanser for daily washing.

The MagMag system is a 4-step transition cup that helps your baby progress seamlessly from bottle feeding to drinking from a regular cup:

• Step 1: Nipple Top (3+ months)
• Step 2: Spout Top (5+ months)
• Step 3: Straw Top (8+ months)
• Step 4: Drinking Cup (12+ months)

Yes. Pigeon Teethers are made from non-toxic, BPA-free food-grade silicone. They are uniquely shaped to comfort inflamed gums and encourage natural jaw development.

Pigeon Pacifiers are designed in three age-matched stages to support oral development:

• Size S: 0–3 Months
• Size M: 3–6 Months
• Size L: 6+ Months

Absolutely. All Pigeon skincare products (shampoo, wash, lotion, and oil) are dermatologically tested, pH-balanced, paraben-free, and enriched with natural plant extracts like Jojoba and Chamomile.

Pigeon Baby Wipes are alcohol-free, fragrance-free (or gently scented), and made with 99% pure water. They feature a thick micro-combination tissue that prevents tearing while remaining gentle on delicate skin.

Made from 100% food-grade ingredients, it is designed to clean feeding bottles, teats, pacifiers, toys, and even fruits and vegetables by removing chemical residue and bacteria.

Nail Scissors: Feature rounded tips and thin blades designed specifically for soft, tiny newborn nails (0–9 months).

Nail Clippers: Designed for older infants (9+ months) as their nails grow thicker.

The soft silicone nozzle fits gently into your baby’s nostril. It allows parents to safely suction out excess mucus using controlled manual pressure without harming sensitive nasal passages.

Orders to major cities (Karachi, Lahore, Islamabad, Rawalpindi) are delivered within 2 to 4 business days. Orders to other regions typically arrive within 4 to 6 business days.

Pigeon Pakistan accepts Cash on Delivery (COD).

If you receive a damaged, defective, or incorrect product, you can initiate a return or exchange by contacting customer support within 7 days of delivery.